Support

How can we help?

Create a support ticket and our team will get back to you as soon as possible. We're here to help resolve any issues you might have.

Create a Support Ticket

Tell us about your issue and we'll work to resolve it quickly.

We typically respond within 24 hours.

Response Time
Within 24 hours
For most tickets
Urgent Issues
4 hours
For critical problems
Email
info@web33.gr
Direct contact

Priority Guidelines

  • Low:General questions, minor issues
  • Medium:Issues with workarounds available
  • High:Significant impact, no workaround
  • Urgent:Critical issues, service down

Tips for Faster Resolution

  • Include specific error messages
  • Describe steps to reproduce the issue
  • Mention what you expected to happen
  • Include screenshots if applicable